What's The Fix Conference - May 17, 2018

What is
What's the Fix?

What’s the Fix? (#WTFix) is a movement and an event that started in 2017 to help the industry learn from people. Most health care conferences focus on industry insiders talking to each other. What’s the Fix? highlights real people with real stories of overcoming health care challenges and driving change to the system as a result. The conference is about being human, being empathetic, and using story telling as a way to drive change in an industry that really needs help. For the 2018 event, we're excited to be accredited by Patients Included and to welcome new partners the Design Institute for Health at Dell Medical School.

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2018 Speakers
Toyin Ajayi | #WTFix Toyin Ajayi | #WTFix

Toyin Ajayi

Toyin is a primary care physician dedicated to improving health care for people with complex needs. She’s currently the Chief Health Officer at Cityblock Health, an organization in New York City that aims to build a scalable solution to address the root causes of health for underserved urban populations. Prior to Cityblock, Toyin served as Chief Medical Officer of Commonwealth Care Alliance. In this role, she led all clinical operations; spearheaded care delivery innovations; and oversaw multi-disciplinary teams of more than 500 clinicians, community health workers, and administrators, serving more than 20,000 beneficiaries across the state of Massachusetts.

Toyin received her undergraduate degree from Stanford University, an MPhil from the University of Cambridge, and her medical degree from King’s College London School of Medicine. Having completed her residency training at Boston Medical Center, Toyin is a board-certified family physician and continues to practice primary care and hospital medicine focused on patients with chronic, complex, and end-of-life needs. Internationally recognized as a leader in care for populations with complex needs, Toyin advises organizations such as the Center for Health Care Strategies, the Commonwealth Fund, and Institute for Healthcare Improvement.

Kellee Coleman | #WTFix 2018 Kellee Coleman | #WTFix 2018

Kellee Coleman

Kellee has more than 18 years of experience in equity and social justice community organizing, integrating media and popular education strategies for social change. She co-founded the Vibrant Woman/Mama Sana prenatal clinic which provides holistic and culturally sensitive services to lower income Black and Latina individuals. The clinic is a project of Mamas of Color Rising, where she currently works as coordinator for the group’s Black Women’s initiative.

A native Austinite, Coleman earned an Associate of Arts from Austin Community College and a Bachelor of Arts from St. Edwards University. Coleman has conducted training on health equity issues, researched social determinants of health as they impact Black women, and consulted with national organizations on community organizing and reproductive justice issues. She is a Foundation Communities board member, advisory committee member with the Free Minds Project, and a member of INCITE! Women, Gender Non-Conforming, and Trans People of Color* Against Violence.

Mette | #WTFix 2018 Mette | #WTFix 2018

Mette Dyhrberg

Mette is a digital health innovator. An economist turned diagnostician, she’s the Sherlock Holmes of anamnestic data. She first entered the functional medicine arena in an attempt to tackle her own chronic health issues. In her early twenties, she became severely ill. She went from earning top grades to being unable to read a book, from working as a model to being overweight and heavily medicated. For years, Mette battled a constantly changing and ever expanding array of medical diagnoses. In 2011, she took matters into her own hands, hacked her own health and founded Mymee. In doing so, she created a tool that solved her health problems and soon began helping others do the same. Mymee is a digital therapeutics program that helps detect triggers to reverse autoimmune disease symptoms. Her coaching methods have already helped restore quality of life of people who had been failed by the modern medical system.

Sheriff Sally Hernandez | #WTFIx Sheriff Sally Hernandez | #WTFix

Sally Hernandez

Elected in November 2016, Sally is serving her first term as Sheriff of Travis County, Texas. Uniquely qualified for such a challenging leadership role, Hernandez has worked in law enforcement for nearly 35 years – 30 of which have been in Travis County.

Passionate about the plight of mentally ill people, she has begun working to alleviate the unfortunate trend in county jails of inmates incarcerated as a result of crimes committed solely due to the fact that they suffer from mental illness. In fact, more than one-third of inmates in the county jail suffer from mental illness. Partnering with NAMI of Austin and other professionals, she is committed to decreasing that number significantly. She also serves as co-chair of the Children’s Mental Health Task Force, a team of community leaders dedicated to coordinate a five-year plan to improve the wellness of children and youth in Travis County.

Father Charlie Garza | #WTFix Father Charlie Garza | #WTFix

Charlie Garza

Charlie has been nicknamed the ‘baby pastor’ due to people’s doubts that he is old enough to be a pastor. He has lived with family members who have struggled with mental illness throughout his life. He went to college to become a computer programmer, but realized while working as a resident advisor that he had a gift of counsel and a passion for helping people heal. This led to a decision to major in psychology and become a licensed professional counselor. However, when he learned that people who had an active spiritual life had a higher rate of recovery from illness and survival from medical procedures than those without a spiritual life, he changed course again.

In 2010, Charlie was ordained to ministry in the Catholic Church and began to help people with various illnesses develop a more active spiritual life. He has witnessed firsthand many times over that people with strong spiritual lives have exceeded doctors’ recovery estimates and survived illnesses they shouldn’t have survived. Today he’s the Pastor of St. Martin de Porres Catholic Church just outside of Austin, Texas, and lives his passion of helping people experience healing of traumatic memories through a type of prayer called inner healing prayer.

Bodo and Lorelei Bodo and Lorelei

Bodo & Lorelei Hoenen

When Bodo’s daughter Lorelei became paralyzed, the two worked together to build her a robotic exoskeleton arm – without any prior experience. Then they shared the design so others could build one, too.

Bodo is an innovator who started the organization Dev4X that works on audacious, social-good projects. He is all about solving grand challenges using Open Social Innovation and sharing his work with others. Bodo skipped most of high school and did not go to college, ironically, because he wanted to learn. Instead of schooling, he left home and traveled. He has not been back home since.

Lorelei, after regaining the use of her paralyzed arm, now believes she can do anything and is building a drone backpack that will allow her to fly. It’s 2018, after all.

Doug Lindsay | #WTFix Doug Lindsay | #WTFix

Doug Lindsay

Doug got sick at age 21 and spent the next 11 years bed bound until he developed the surgery that fixed him. During those years, he could walk only 50 feet and stand for about the length of a commercial break. Doug adapted a long-forgotten animal model of adrenal gland surgery from the 1920s into a modern human surgery so surgeons could treat his rare autonomic-adrenal condition. He bet his life on the operating table, and it paid off!

Today Doug is a sought-after keynote speaker and he also designs workshops that train business, science, academic and medical leaders in the skills it takes to make unlikely things happen. He’s been a Stanford Medicine X ePatient Scholar and part of Stanford Medicine X’s inaugural Emerging Leaders Program. Doug is a photographer and writer. Oh, and he wrote, produced, directed and starred in a full-length feature comedy, a movie called RUFF CASES – about a lawyer who becomes internationally famous for representing eccentric millionaires and billionaires with pet-related legal issues! He says one of the highlights of film was working with Thumbelina – the world’s smallest horse.

Jeanette Monsalve | #WTFix Jeanette Monsalve | #WTFix

Jeanette Monsalve

Jeanette is a program coordinator and one of the co-founders of Mama Sana Vibrant Woman in Austin, Texas. She is also a full spectrum doula and has previously worked in women’s reproductive health care in public and private clinics and birthing centers in Austin over the past 12 years. She is a single parent and currently studying to become a lactation consultant.

Bryce Olson | #WTFix Bryce Olson | #WTFix

Bryce Olson

Often sporting his ‘sequence me’ t-shirt, Bryce is focused on bringing technology and science together in the exciting area of genomics and precision medicine with a powerful message on how this saves lives. Genomic sequencing and precision medicine gave him a life he didn’t think he’d get to live.

Bryce is the Global Marketing Director for Intel’s Health and Life Sciences group and is inspired by connecting the advances in life sciences into clinical settings and helping patients understand these new opportunities. He started FACTS (Fighting Advanced Cancer Through Songs), a movement that uses the power of music to build awareness for a new way to fight cancer and bring molecular testing and precision medicine to other advanced cancer patients. In 2017, he wrote and co-produced a rock-n-roll album in support of the FACTS movement that brought together a variety of musicians and singers who are also cancer survivors.

Karen Ranus | #WTFix 2018 Karen Ranus | #WTFix 2018

Karen Ranus

Karen never imagined her three daughters would someday call her the “Queen of Mental Health.” Girl Scout leader, Sunday School teacher, PTA mom, community volunteer, nonprofit professional were all titles that suited her best until she almost lost her oldest daughter to suicide seven years ago.

Karen was struggling with her own feelings of blame and guilt when she took a class with the National Alliance on Mental Illness (NAMI) that helped the entire family see mental illness in a whole new light. As she started sharing their experience with others, she discovered how many families were also living with mental illness –isolated, shamed and often without support.In 2013, Karen took a leap of faith and now spends her days as a mental health advocate serving as NAMI Austin’s first Executive Director. She has made it a priority to educate and partner with schools, workplaces, faith communities, neighborhoods and justice systems to change the way Austin, Texas addresses mental health.

Jeffrey Rediger

Jeff has focused on the mind-body connection for years, researching remarkable individuals who have recovered from illnesses considered incurable. He’s fascinated by how people get better in ways that we don’t understand. A theologian and Harvard physician, Jeff believes spiritual wellness and fulfillment are an integral part of being human and contribute to one’s ability to flourish. He’s given a TEDx talk and has been featured on the Oprah Winfrey and Dr. Oz Shows, among others.

“After years of studying mechanisms of the body and what medications do, I felt and needed something more. I needed answers to my questions. I needed to understand what heals,” explains Jeff.

Paula Rojas | #WTFix 2018

Paula X. Rojas

Paula is a community organizer, licensed midwife and social justice trainer. For more than 20 years, she has worked on issues of gender violence, women’s reproductive health, childcare access, health care access and police brutality.

Paula is co-founder of Mama Sana Vibrant Woman in Austin, Texas. She also helped INCITE! (Women of Color Against Violence) train local chapters and affiliates across the country and co-founded a number of community-based organizations including Sista II Sista, Pachamama and the New York Organizing Support Center. In Austin over the last decade, she has worked with others to launch Mamas of Color Rising and Refugio: Center for Community Organizing. Paula developed the Maternal Justice Model of Care to put a more equitable maternal health model into practice. She has two amazing kids and loves to dance.


May 16, 2018: Pre-conference workshops

Interested in joining one or both of our free pre-conference workshops? Click here to register and attend online or in-person!

Workshop 1: 1:00 p.m. to 2:30 p.m.
Lead with the story: How to capture hearts, change minds, and inspire action

Workshop 2: 3:00 p.m. to 4:30 p.m.
Finding a fix: Strategies to empower patients and strengthen health care

May 17, 2018: The main event

Morning Sessions

The Power of the Person to Make Change

8:30 a.m. to 9:00 a.m.
Welcome from HealthSparq, the Design Institute for Health and Dell Medical School

9:00 a.m. to 9:45 a.m.
Dr. Jeff Rediger – Using Amazing Stories of Amazing People to Drive Change in Health Care

9:50 a.m. to 10:35 a.m.
Bryce Olson – Sequence Me: Using Precision Medicine and Music to Fight Cancer

10:40 a.m. to 11:25 a.m.
Mette Dyhrberg – Unsolved Mysteries: Finding Patterns to Solve the Impossible

11:30 a.m. to 12:15 p.m.
Doug Lindsay – Bedridden No More: Inventing a Surgery to Save Your Life

12:15 p.m. to 1 p.m.
Lunch break

Afternoon Sessions

The Power of Community to Make Change

1:00 p.m. to 2 p.m.
Karen Ranus, Sheriff Sally Hernandez and Father Charlie Garza – Mental Health Panel: It Takes a Village

2:05 p.m. to 2:50 p.m.
Bodo and Lorelei Hoenen – When Barbies Fly: Using Social Innovation to Solve Problems

2:55 p.m. to 3:55 p.m.
Paula X. Rojas, Kellee Coleman and Jeanette Monsalve – By Us, For Us, About Us: Creating a More Just and Loving World

4:00 p.m. to 4:45 p.m.
Dr. Toyin Ajayi – Radically Improving the Health of Urban Communities, One Block at a Time


Dell Medical School
1501 Red River Street
Austin, TX 78701